Privacy Statement and Policy

 

Who We Are

 

Gilligan & Co Ltd gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

 

Gilligan & Co Ltd registered office is at Gilbert Wakefield House, 65-67 Bewsey Street, Warrington WA2 7JQ and we are a company registered in England and Wales under company number 07165572. We are registered on the Information Commissioner’s Office Register; registration number Z2943234, and act as the data controller when processing your data.

 

Our designated Data Protection Officer/Appointed Person is Anna Gilligan-Bennett, who can be contacted at Warrington Business Park, Long Lane, Warrington WA2 8TX or via info@gilliganandco.co.uk

 

Information That We Collect

 

Gilligan & Co Ltd processes your personal information to meet our legal and contractual obligations, and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

 

The personal data that we collect is:

 

• Name
• Date of Birth
• Home Address
• Personal Email
• Business Email
• Home Telephone Number
• Mobile Telephone Number
• Occupation
• Approximate Estate Value

 

We collect information in the below ways:

 

Via online enquiry forms on our website, via emailed enquiries and correspondence, via telephone enquiries and via information provided by clients where we are producing documents requiring information relating to the client, executors, trustees, guardians, beneficiaries, attorneys and notified persons.

 

How We Use Your Personal Data

 

Gilligan & Co Ltd takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below, one or more of these may apply:

 

1. We collect and store your personal data as part of fulfilling a contract with yourself, for producing documentation.
2. We collect and store your personal data as part of fulfilling a contract with a client to produce documentation.
3. We collect and store your personal data a part of fulfilling a contract with you as a contractor working with us.
4. We collect and store your personal data as part of our legal obligation for future claims on your estate.
5. We may occasionally send you marketing information where we have assessed that it is beneficial to you as a client and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.

 

Your Rights

 

You have the right to access any personal information that Gilligan & Co Ltd processes about you and to request information about:

 

• What personal data we hold about you
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from you, information about the source unless we are acting under client confidentiality.

 

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

 

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

 

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information

 

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Gilligan & Co Ltd uses third-parties to provide the services as explained below, and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

 

Gilligan & Co Ltd uses the following third parties:

 

• SWW Trust Coorporation -  We are accredited by and use SWW Trust Coorporation to provide legal services on our client’s behalf. The only personal data we would pass on would be that specifically required, with the client’s permission, to provide the specific legal service required.
• Kings Court Trust Ltd – We are accredited by and use Kings Court Trust Ltd to provide Probate and Estate Administration services on our client’s behalf. The only personal data we would pass on would be that specifically required, with the client’s permission, to provide Probate and Estate Administration services. For more information about Kings Court Trust Ltd, please read their privacy notice at: www.kctrust.co.uk/privacy-policy
• Holbrook & Co – We use Holbrook & Co to provide conveyancing services. The only personal data we would pass on would be that specifically required, with the client’s permission, to provide conveyancing services.

 

Safeguarding Measures

 

Gilligan & Co Ltd takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

 

• SSL, TLS, encryptions, pseudonymisation, restricted access, IT authentication, firewalls, anti-virus/malware etc.

 

Transfers Outside the EU

 

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Gilligan & Co Ltd does not store any personal data outside the EU.

 

However, Gilligan & Co Ltd may transfer limited personal data to clients who are outside of the EU for the below purposes:

 

• To enable the fulfilment of contractual obligations with specific client and will only involve the personal data whose details have been provided to Gilligan & Co Ltd by the specific client.

 

Where we transfer personal information for the above reasons, we utilise the below safeguarding measures and mechanisms to ensure that your personal data is always safe and secure:

 

• Either encrypted email or secure file transfer systems as agreed with the client.

 

Consequences of Not Providing Your Data

 

You are not obligated to provide your personal information to Gilligan & Co Ltd however, as this information is required for us to provide you with our services or respond to your enquiries, we will not be able to offer some or all our services without it.

 

How Long We Keep Your Data

 

Gilligan & Co Ltd only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. As an example, we are required to keep your personal data for a minimum of 6 years plus the current year post death, after which time it will be destroyed.

 

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Lodging A Complaint

 

Gilligan & Co Ltd only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

 

Gilligan & Co Ltd

 

Data Protection Officer: Anna Gilligan-Bennett

Warrington Business Park, Long Lane, Warrington WA2 8TX

Email: info@gilliganandco.co.uk

 

Information Commissioner’s Office

 

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Fax: 01625 524 510

 

Website Complaint Submission: ico.org.uk/concerns/handling/

 

Cookies and How We Use Them

 

A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.

 

Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience and for features and services to function properly.

 

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit www.aboutcookies.org

 

Our website uses cookies to collect information about website visitors, it is anonymous data and not identifiable to the person. These statistics are gathered using google analytics.

 

Links to Other Websites

 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Policy Changes

 

Gilligan & Co Ltd reserves the right to change this privacy policy and will post any revisions on this web site. Your continued use of this web site will be subject to the then-current privacy policy.